POLO Movies Frequently Asked Questions

General Questions

How do I create an account?

To create an account, click the "Sign Up" button at the top right corner of the homepage, fill in your details, and submit the form.

How do I reset my password?

If you've forgotten your password, click on the "Forgot Password?" link on the login page, enter your email, and follow the instructions to reset your password.

What is POLO Movies' subscription pricing?

We offer several subscription plans for you to choose from. Please visit our Pricing page for more details on the available plans and their features.

Subscription & Billing

How do I change my subscription plan?

You can change your subscription plan by going to the "Account Settings" page and selecting the "Change Plan" option.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time through your account settings. You will still have access until the end of the current billing cycle.

Technical Issues

Why can't I log in?

If you're having trouble logging in, make sure you're using the correct email and password. If you've forgotten your password, click on "Forgot Password?" to reset it.

What should I do if a video is not playing?

If a video isn't playing, try refreshing the page or clearing your browser cache. If the issue persists, contact customer support through the Help Center.